What Customers Are Saying

0_dropcap_o  ur focus is to leave customers delighted with their decision to order from us and to remind them why they chose us…by our actions. Here’s an example of the feedback we received on our most recent customer survey (June 2019):

“Great communication and turnaround.”

“I just wish all manufacturing facilities were as responsive.”

“I’ve never had a problem with Horberg;
the quality of the work and the turnaround is excellent.”

“ It’s great how I get responses in 24 hours or less.”

“Carlos is great; always fast with responses and very helpful.”

“ Since we are an aerospace manufacturer, we do very little assembly. However, for the items we do purchase, the product quality is always excellent with 0% returns, and OTD is also very good. You are very competitive in the pricing category, so usually you win the orders.”

“Quick and efficient when quoting”

“Overall Horberg is a very good company to do business with. Technical support, customer service, and expediting all top notch.”

“Swift response time to enquiries, parts delivered when expected, polite and helpful contacts. All good, well done.”

2019 Customer Satisfaction Charts