QUALITY ASSURANCE

QUALITY ASSURANCE: THE FOUNDATION OF CUSTOMER SATISFACTION

Our team deeply understands the human impact of the products we make. We know our components enable critical machinery and systems to perform flawlessly and safely despite grueling demands. With so much at stake, quality is our guiding principle - pursued vigorously at each process point, on each product, every time. 

By investing in an empowered, diligent workforce committed to doing things right, we establish quality as a cultural cornerstone. We have zero tolerance for compromises or shortcuts. And through optimizing every workflow, we strive for nothing short of perfection - exceeding specifications as standard practice.

H18-088 RCL edits

ENSURING QUALITY AND RELIABILITY

With over 85 years enriching diverse industries, Horberg Industries leverages meticulous oversight and unique manufacturing techniques to deliver unparalleled uniformity, quality, and cost-effectiveness.

Our management team maintains hands-on job process development, monitoring each project from start to final inspection. This focus on understanding and controlling every manufacturing detail enables us to meet or surpass precision specifications consistently. 

By refusing to compromise on standards, refusing to assume close enough is acceptable, Horberg paves the way forward. Our difference is an intimate awareness of customer applications combined with pride in workmanship at each step. The result is parts produced exactly right - every dimension, every surface, every time.

QUALITY SYSTEMS AND CERTIFICATIONS

 Supplying leading aerospace and medical companies, we feel profound accountability to adopt the highest operational and manufacturing standards. That’s why, since 2001, our Quality Management System has maintained ISO 9001 and AS9100 registrations.

Achieving and retaining these stringent certifications demonstrates our uncompromising commitment to excellence. Customers recognize our ISO9001:2015 and AS9100D certifications as validating capabilities to deliver flawless products for sensitive applications within aviation, defense, medical, technology, and beyond.

ISO9001:2015 AND AS9100D CERTIFICATE
INTERNATIONAL TRAFFIC IN ARMS REGULATIONS (ITAR) LETTER
REACH 235 COMPLIANCE CERTIFICATE

We furnish robust documentation tracing our products from raw materials through finished components. This includes compliance certifications for Dodd-Frank Section 1502, Conflict Minerals, and other critical disclosures, validating ethical sourcing and production.  

PRECISION: OUR QUALITY POLICY

Provide

Provide superior products and services to our customers, acknowledging that our existence relies on their continued support.

Remind

Remind customers why they chose us through our actions. Solicit, analyze, and respond to customer feedback in a timely manner. 

Encourage

Encourage fellow staff to recognize their potential and to actively engage in the development, implementations, and review of the QMS.

Communicate

Communicate the mission, vision, and objectives; be a model of Horberg values (customer focus, integrity, respect).

Improve

Improve performance by investing resources in staff training and development as well as enhancing the capabilities of equipment and systems. Change is the new “status quo.” 

Strengthen

Strengthen dependability of manufacturing results by managing activities and resources as a system of connected processes, from start to finish. 

Identify

Identify and manage risks and opportunities; utilize “risk management” to sharpen our focus and leverage our resources against the things that matter most. 

Operate

Operate in accordance with applicable customer, statutory, and regulatory requirements. 

Nurture

Nurture relationships; guiding suppliers, employees, and customers along the path of shared cooperation toward the common goal of mutual benefit is the "secret sauce" to genuine success.

We welcome inquiries regarding our QMS.
Please contact us for details concerning specific customer approvals.

“The team at Horberg is always willing to help us out when we need assistance, even in a time crunch. Thanks for being so customer-driven!”

SPENCER S. | SMITHS TUBULAR SYSTEMS - LACONIA